Store Policy

All sales, shipping, and tracking are coordinated between buyer and vendor. Each shop has an individual refund or exchange policy that can be found on the shop’s page; when purchasing from a shop, you agree to their policy. If there are issues with a purchase, please contact the individual seller. Found has no access to inventory or tracking numbers.


In the case that a dispute cannot be resolved, please contact Found at All purchases made within the platform are eligible for our buyer protection program, and a full refund will be provided if the item does not arrive, or if it is significantly not as described.